IANWA - Episode 66: Dr. Benjamin Ozanne wants to ensure that
Northwest Arkansas is Thriving in Chiropractic Wellness
It's time for another episode of I am Northwest Arkansas, the podcast covering the
intersection of business, culture, entrepreneurship, and life in general here in the
Ozarks. Whether you are considering a move to this area or trying to learn more about
the place you call home, we've got something special for you. Here's our host, Randy
Randy Wilburn [0:42] Hey folks, and welcome to another episode of The I am
Northwest Arkansas podcast. I'm your host Randy Wilburn. And wow, I can't tell you
how excited I am to actually be in front of somebody physically, first time and a long
time and I got to tell you, it feels good. I am practicing social distancing because that
hasn't gone away. But the thing that I'm excited about is just being in front of another
living human being and not conducting an interview through Zoom or Skype, or you fill
in the blank program that I've been using for the past six to seven weeks since we've
been dealing with this Covid-19 pandemic. But here it's towards the end of April,
depending on when you're listening to this podcast, but I wanted to connect with a good
friend of mine. His name is Dr. Ben Ozanne, and Dr. Ben is the owner and he runs
Thrive Wellness Center. He's got an outstanding team of people right here across from
Shoguns here in, I guess what we call this area, North Fayetteville or uptown as some
people like to call it not far from the theaters. It's still a little quiet as you drive through
here on Joyce but things are slowly starting to pick up and certainly, we hope for all
intents and purposes when it comes to people's health and to the economy of this
nation but also the economy of Arkansas that we can get back to things as smoothly
and as quickly and as carefully as we can. So, without further ado, Dr. Ben, how are you
Ben Ozanne [2:05] Great.
Randy Wilburn [2:06] Good. Good.
Ben Ozanne [2:06] Glad to be here, Randy.
Randy Wilburn [2:07] No, I'm glad to have you here. And so, Dr. Ben and I--- actually
we met because we both serve on the board at Ozark Natural Foods Co-Op. And so, I
was honored to be voted on to the board towards the end of last year. And it's been a
wild ride because ONF and this is not a podcast about ONF, but ONF is about to move
into a new building plus, we're in the middle of this pandemic; so, it's a lot going on.
We're juggling cats like nobody's business, but we're making it work. And so, I got a
chance to know you and to kind of---, I remember I came, and we did a retreat here at
this facility. And it's absolutely beautiful, folks, you have to come over here and check
out Thrive Wellness Center. We did a one-day event here and I was just really blown
away by the whole setup. I wanted to sit down with you and talk with you about a
couple of things. But I'd love for you just to share kind of your superhero origin story.
How did you get here? How did you end up here in Fayetteville? How did you end up
with Thrive Wellness Center, and I would love for you just to kind of tell the audience a
little bit about yourself?
Ben Ozanne [3:07] Yeah. Well, and I'll try and keep it succinct. I grew up in Dallas,
Texas, so I'm a Texan, but now converted Arkansan and I have no plans of going back
to Texas. I love Fayetteville and that, you know, even ending up here, I went to school
in Austin, Texas, and love the community there but if you've ever been to Austin or
Dallas or any of the major cities in Texas, they're just overrun, overpopulated over-
trafficked and my wife and I just couldn't envision like living their long term. But growing
up in Dallas, my dad's actually an orthopedic spinal surgeon so we moved around quite
a bit for his training, fellowship, residency, all that kind of stuff. I admired my dad for the
healer that he is and always looked up to him.
As I got older into my, you know, young teenage years, started thinking about, alright,
what do I want to do? And he actually would take me into the surgery room so I got to
observe multiple types of surgeries. He was still doing shoulders and knees when I first
started observing him, but then he got solely into just doing backs. And so, I always
thought it was fascinating. And, you know, the stories that he would tell me about, you
know, the people that he was able to help that had been in, you know, long term chronic
pain. And I was like, hey, you know, I think I want to go into healthcare. I even thought
of at one point, following in his footsteps of becoming a spinal surgeon. The thing that
started to sway me away from that, though, was some of the stories that he had to go
through the malpractice lawsuits and again, all doctors mean well, they want the best for
their patient but especially when it comes to medicine, things go wrong. Even when you
do the right thing for the patient for the right reason, surgeries especially have a high
failure rate. And just the stress that I saw him go through and then even seeing, you
know, some patients of his that had to have repeat surgeries. I got to the point where it's
like, you know, I would rather prevent that from happening at all if we can avoid it. And
so, my girlfriend at the time now, my wife, I had been seeing a chiropractor for years.
And it's like, you know, you should check out chiropractic. I fell in love just with the
whole idea that the profession of the prevention and really be able to help people
recover and not go down that route of medicine and surgery. So, I got into chiropractic
school, and I had my own healing experience. I had a car accident when I was 17 years
old and started having headaches and lower back pain after that, and didn't associate it
at the time, but my headaches got to the point where I had them three, four or five times
a week. Sometimes I would even get migraines, lower back pain that started developing
over the years. And so, when I got to chiropractic school, I had never actually been to a
chiropractor before which is the crazy thing. Many of my colleagues had their
experience before they went to school, and mine happened in school. And I got hooked
up with some awesome doctors while I was going to school and help me fix my
headaches and fix my lower back pain and so, I was just sold at that point. So, once I
was ready to graduate, we checked out a couple of areas. Fayetteville was one area
that we were suggested to look at.
Randy Wilburn [6:20] Little Austin, as I've heard it sometimes called or Austin 25 years
Ben Ozanne [6:26] That's legitimate. So that's when Aher, my wife's sister, went to
school here. She's like, you got to check out Fayetteville, it's awesome. And so, we
drove up on a long weekend and just fell in love. The community and one of the places
we visited actually was Ozark Natural Foods. So, we're like, okay, great check. We got
a place that we can go and get healthy food and so then we moved up here in 2012,
February 2012 and set up shop, and I've been here ever since so been in practice
having my own place. You know, we moved and I opened from scratch. So, it's been a
little over eight years. We celebrated our eighth anniversary April 2.
Randy Wilburn [7:08] Congratulations.
Ben Ozanne [7:09] Thank you.
Randy Wilburn [7:10] Congratulations. So, it must have felt good to be able to open up
your own shop and kind of help people the same way that you were helped in this
process after dealing with that. I can only imagine that the people have come in
presenting with the same types of issues that you were experiencing when you had your
accident, and you've been able to show them ways that they can overcome that. So, tell
me a little bit about the services here at Thrive and I know you guys obviously as a
Chiropractor office, that's your primary service. But it's more than that, though at least
that's the feeling that I get when I walk in here so---
Ben Ozanne [7:42] Yeah. Well, we take each case and each person as an individual.
That is over the years, you know, being a part of the healthcare system, observing my
dad, and just having even that tied to the medical side. The biggest issue that I've seen
is its kind of a one size fits all solution. And it discounts like the individual. And you
know, don't get me wrong there's certain testing that people go through but if you step
back and my dad's, you know to express this and why he's stayed independent
hospitals, especially hospitals have their protocol that they go through. So, if a patient
presents with this, we're going to just take you through that protocol. And so, we try to
avoid protocols and just like okay, we have this individual in front of us, they're dealing
with XYZ- neck pain or back pain, sciatica, radiculopathy, migraines, what is the
underlying cause of that issue? So, we try and do a thorough history of each person
that's in front of us and get down to, alright, what do they need to get healthy and
whole? And health can be complicated at times, but at the end of the day, we have the
capability to heal. And so, our job as doctors is to unleash that innate healing capability
in each person that comes through our door and allow their body to heal and overcome
whatever's going on.
So, we always start with a thorough evaluation. A lot of people, you know, will take x-
rays to get a good structural like an internal view of what's going on. And then now we
set about setting a customized care plan for each person that walks through our door.
So, we are really good at what we do, especially with the chiropractic side of things. So
that's what people get here. Like they get adjustments for sure. But again, it's not
guesswork; we know what that person needs so we can be super-specific. So even like
our adjusting, and we, in school, I learned over ten different techniques of ways to
adjust the spine. And then I've also done continued education and continue to hone my
skills and learn some additional techniques. So, we do some adjustments with our
hands. We also do some adjustments with instruments as well. So, we even try and
accommodate because some people don't like that snap crack rock noise.
Randy Wilburn [9:59] I love it, but I know some people don't. They have YouTube
videos of that. Have you ever seen those?
Ben Ozanne [10:05] I have.
Randy Wilburn [10:06] It's crazy. It's like, where do they put that mic?
Ben Ozanne [10:14] I can get some good noises without the mic. But you know, I
understand that some people are a little skittish a little nervous. So, we always take the
time to make sure people understand like, here's what we're going to do with your
spine. Here's how it's going to feel, here's what you can expect. And then if we have
those individuals that are like super like, no popping, we have the instruments for that
reason. But also like some people, I will mix it up. We will adjust them with our hands;
we'll do some instrument adjusting. But at the end of the day, what we're trying to do is
help the body function to its fullest potential and the way that God designed their bodies
to work so we will address the musculoskeletal nervous system; it's all interconnected.
So, we work on muscles and soft tissues. So, I have some therapy guns that allow us
to break down trigger points and spasms and scar tissues. I actually have three different
instruments that we can use on patients. And again, each person will need something
different. So, some will need a higher frequency vibration to address long term scar
tissue issues and then some people need a good like a knot just worked out, and that
an adjunct, it helps with the adjustments and healing the body. And then the other thing
that we do is rehabilitative exercises. So, I want my patients active, like, the last thing I
want is someone to come in and have us do things to them only. We try and get
everyone involved in actively taking care of their body. So, most of the rehab that we do
with people are active things where you are strengthening the muscles or you're
stretching certain things. And it's all focused on non-surgical spinal rehabilitative
exercises and work so we can help address also things like disc creations, degenerative
changes and just get the body long term healthy and well.
Randy Wilburn [12:03] Right, because I know, and I've been through a couple of
rehabs and I remember having a doctor check me out. But then I also went to a
chiropractor and they tested my core because I was an athlete in college. And, you
know, one of the big things that he reminded me was how everything emanates from
the core. If you don't strengthen your core, which actually, I'm sure you teach your
patients a lot of simple exercises that they can do to strengthen their core- the stronger
your core is, the stronger everything else is. So, but tell me a little bit about because I
mean, it's not just you coming in and fixing or doing an alignment on somebody's back,
but it's also a lifestyle that plays into this and nutrition. So how do you kind of fuse those
together with having somebody come in and just get--- because I could see how people
could look at a chiropractor and say, just get their fix. I just need to come and just fix my
back and that's it. But there are so many other moving parts. How do you kind of marry
Ben Ozanne [12:58] Yeah and health is a dynamic process. It's not static. Here's what
I remind people of because while I can help fix someone in that moment, there's going
to be other stuff that's going to come their way. As soon as a lot of people leave, what
do they do? They get in their car, they sit, and they have terrible posture, and those
things cause wear and tear. And so even the idea of like, oh, I can fix somewhat, well,
yeah, I mean, I can help you in that moment but if you're not doing the necessary things
to upkeep and take care of your health, things are gonna degrade and get worse. And
so, health is just a proactive thing. And if anything, that's the thing I want people to
understand when they come see us that I'm going to help you feel better but ultimately,
your health is your responsibility. So, we need to teach you lifestyle changes that will
help you to take care of your health the rest of your life. So ergonomics is a big thing.
And we have a lot of people that are corporate athletes that come see us so they spent
hours on end at a computer at a desk sitting, sit-stand, and that wears on the body.
They are even showing through research that sitting has long term detrimental effects
on your health period. And the average American will sit over 30 years of their life. So
even just addressing that aspect will have a major impact on someone's long term
health. Helping them focus on how can I make my workstation as optimal as possible to
take care of my spine? And then what things can I do on a daily basis to brush and floss
my spine? And I like that analogy because we all know we should brush and floss your
teeth but I asked, hey, when's the last time that you brushed your spine and flossed it
because that should be done daily. Because you can replace this grill, your teeth. They
can do some amazing---
Randy Wilburn [14:48] It's the one part of the body that you can't replace is your back.
Ben Ozanne [14:52] And there's been advancements but even the technology that they
have to go in and do surgery, it's the [inaudible 14:58] thing. You get scar tissue
formation, your range of motion goes away, you know, they can put artificial disc, they
can go and cut pieces of bone out. But if you've talked to anyone that's had surgery,
they're never the same. And a lot of them, fortunately, the statistics show that surgeries
either end up a little better, the same, or a lot of people end up worse or, hey, five years
down the road, ten years down the road, I gotta have another surgery. So those lifestyle
habits are what we instill in people, rehab. So, what can you do stretches,
strengthening exercises at home to help long term with your health? And then on top of
that too starting to consider what am I putting into my body? What am I fueling my body
with on a daily basis? Because food at the end of the day is fuel. And, you know,
socially in America, it's a thing that brings people together as well, but it's become this
like, alright, I'm just gonna go to McDonald's. I'm just gonna get something easy versus
viewing food as a fuel for my body that's going to help get things accomplished, and
serve God to my fullest and take care of my family and be the best whatever I can be---
corporate athlete, father, husband, board member, whatever. And so, we start to even
like, hey, what are you doing at home on a daily basis, and I don't want to overwhelm
people with like, all these different things that they have to change. Health is a long-term
outcome. So even if you can make a 5-10-15 degree shift where I was going down this
way, and then I just made a couple of changes, and you put that out ten years, you're
going to be significantly healthier 10-15 years down the road than you would have if you
stayed on the same trajectory; so even those small tweaks. So, one thing that we try
and do with people when it comes to even just like nutrition is, hey, are you drinking
enough water? But also starting to think about, okay, one thing that's hugely
detrimental and people are beginning to realize this is sugar, and then those hidden
sources of sugar right. So a big culprit is your white processed grains. So white bread,
white pasta, white rice. And if you look at like, alright, you go to McDonald's, you got the
hamburger, but then what is surrounding it that white bun and that hits your saliva
instantly turns into sugar and then spikes your blood sugar levels inflammation. The
average American has five pounds of sugar in their diet every week.
Randy Wilburn [17:25] It's crazy. It's crazy. Yeah, sugar is a huge culprit. I mean, I've
seen all the documentaries on it. And we've tried to cut it out. I did the sugar detox,
where I totally cut it out for a while. And I remember the first time I had something that
had sugar in it, it was just like something normal. And I was like, oh, my God, this is I
mean, it's unbearable. I mean, I could not deal with it. And so, I mean, I've got kids like
you do so I mean, there's always a little bit of candy around but you know, certainly,
we're very mindful of that and with the process foods like the white flour and the others
they really do create problems and sugar is the major culprit in our society's fight with
obesity. So--- well, tell me a little bit. I mean, we're still in the throes of it as of the
recording of this, as I said, we're at the end of April. You guys would be considered an
essential service. So, you have really not missed a beat since this whole thing started.
You've been at work every day, for the most part, you've served the needs of the client.
How has Covid-19 changed anything for you?
Ben Ozanne [18:31] Yeah, well, you know, so in our office, we've had to take all the
necessary precautions. So, we follow through with the CDC recommendations and
guidelines that they have laid out for the general public as well as healthcare workers.
So, we're triaging people every time they come into our office asking, you know, kind of
the standard questions, but again, it's always good. Hey, have you traveled recently?
No one's traveled recently anymore, but especially when this first broke out, like hey,
had you recently traveled? Do you have a fever and so we test everyone's temperature
when they walk through the door? And then also ask them about any symptoms, dry
cough, things like that, to make sure that they're not putting others at risk, they're not a
risk in our office.
We wipe down all of our equipment. We've taken certain pieces of equipment out just
because it's not feasible for us to clean. We've also opened up our schedule because
some people will have high risk, so like all adjust or take care of patients that are in that
higher risk category outside of normal hours, where they're the only person in the
building. But sanitation, like if someone uses anything in our office, is immediately
wiped down. So, like there are not multiple uses, it's wiped down. Our tables in our
rooms after every use they're wiped down. All of my team in the office are wearing
masks. So, we're just trying to do our part in the office too, you know, flatten the curve
as much as possible. That's been the major difference. And then we've had certain
individuals who we've encouraged just to go ahead and stay away because they're not
in that critical status with their musculoskeletal complaints but they're at that high-risk
category where it's like the cost the benefit ratio. I shouldn't say cost, but the risk the
benefit ratio is more in favor of them. Okay, just go ahead and stay at home. And so,
we've seen, you know, some decrease in the number of people that we're seeing, but
overall, there's still a lot of people. That's what the reminder I've tried to give people is
like, just because Covid is here, other health issues haven't stopped. Heart disease,
cancer, and so it's good we need essential health care providers open to help address
those things. And our major role has been to take care of folks on the musculoskeletal
issues, to keep those people out of those higher risk areas like the urgent care the
emergency room where the Covid patients are going. And those people that have those
musculoskeletal issues, don't feel comfortable going there, but they can feel confident
coming to us because we're not seeing those types of patients in our office, and if they
have any of those types of things, they're not coming through our doors.
So, if anything, we've had nothing but an outpouring of gratitude that we're here. Thank
God that you're open. Because there are so many people that have been hurting,
especially, I mean, I talk to my patients, and they're like, man, I've been hurting more
now they've been working at home. They don't have the proper equipment. They don't
have the setup. And so, their backs are getting in pain, and they're just not sleeping
well. So, we've been able to really help keep people healthy and inhibit the inhibitors of
the immune system.
Randy Wilburn [21:35] Yeah, I want to circle back because you brought a couple of
things up and then you just opened up again about people's offices working at home.
And I think that one of the unintended effects of this whole Covid-19 pandemic is that
you're going to see more companies allow more people to work from home, remote
work if you want to call it. And I know like I have a standing desk. I had one in my old
office. I have one in my current office in my home, and I'd love for you just to kind of talk
about some of those long-term benefits of standing while working versus sitting. And I
just got a chair, surprisingly, after a year of having the standing desk, and I only use it
because sometimes I shoot videos at my desk, and I just need to sit down. I don't want
to be standing the whole time. But I'd love for you just to kind of talk about that and
encourage those that might be on the fence when it comes to either getting a standing
desk or trying it out that the benefits outweigh whatever they think might be the
Ben Ozanne [22:34] Well, like we were talking about earlier. Sitting has long term
effects on your body and so, if you're sitting, you know, 6-8-10 hours a day, several
things [inaudible 22:44] sitting fully loads your spine. And so, what I mean by that is all
the weight of your body, your torso, especially will get put down in the lower back. And
what's called your lumbosacral area. So, L5-S1 and so, if one is just sitting without
movement, will cause your disc and the joints to dehydrate and shrink. So even you
know, like, I talked to many people, it's like, I'm 50 years old and I've lost an inch of
height. Well, where is that coming from that's coming from the discs which are the
cushions in between the bones actually shrinking and dehydrated over time, and what
causes that is lack of motion. So, the more that your spine is able to move, the more
that those discs will pull in water and stay kind of to their fullest extent. The other thing
too, that'll happen is rot and decay in the bones themselves, and they'll break down and
get the arthritic change that will also cause them to shrink over time. And that happens
especially when you have that abnormal wear and tear from sitting, things being
compressed, you're slunched over. That mechanical stress causes things to wear out
and lead to pain and discomfort. So, the more that you're standing on your feet, and
then you're able to like move and allow things to sway back and forth the more that I
can help your back to stay hydrated. And it's not as loaded; you're able to have a better
position with your head over your shoulders, shoulders over your hips, hips over your,
your feet, and knees, and it's just ergonomically a much better position. But you know, if
you can, I always encourage people, hey, move, go from sitting to standing. But long
term, the more that you can stand, that's what we're designed to do is to stand not to sit.
Randy Wilburn [24:25] Yeah. And I was listening to another woman that--- and I don't
think she's a chiropractor, she might be a D.O., but I heard her talking about how she
didn't allow her kids to sit on the furniture like she would make them sit on the floor. If
they weren't gonna stand they had to sit on the floor, and that there's something that's
it's even better to do that than to sit like we'd normally do in most Western societies on
furniture. Just because again, it has those same effects.
Ben Ozanne [24:52] Yeah, well, I mean, even you can go and do this at home, like sit
in a chair, feel how you know like, oh man, I just don't have to activate my core, I don't
have to, you know, really have control of my torso, and then go sit on the floor. You got
to activate muscles, and you got to activate your stomach, your back. And so, it just
helps to overall with your strength and endurance to sit on the floor. Like if you're gonna
sit, sit on the floor versus, you know, in a chair.
Randy Wilburn [25:20] Yeah. Now it makes it makes a huge difference. And then, of
course, there really can't be any long-term negative effects to like using a standing
desk. If you do get a standing desk and you're like, oh, I'm standing up all the time.
That's not a bad thing, I guess.
Ben Ozanne [25:34] No, you know, that's where having those breaks every hour. You
know, I usually tell people like you should block schedule 45 minutes, take a break, walk
around, move, stretch because the one negative is that a lot of people get in the zone
and then they're standing for hours--- and then you can get pooling of the blood
because the way that even like blood happens. Getting blood from your feet back up to
the heart is the muscles and legs contracting and pumping that blood actually back up
towards the body so you can get pooling of the blood in the lower extremities and
swelling if you're not moving around enough. And then the other thing to consider too is
while standing is better, the ergonomics of the upper torso and your neck. Because if
the desk and your computer screen aren't in the right position that can cause you to
have ford neck and fore rolled shoulders, what we call text neck syndrome, that while
the lower back is in a better position, the neck is hunched over and lean forward
causing a lot of stress in the upper back and then you end up looking like Quasimodo in
the bell tower with that hump on your back.
Randy Wilburn [26:45] So and again, you've been involved--- I guess you've been in
the industry enough for a number of years to kind of see the evolution of this whole text
neck, but that's like a real thing, isn't it? And are you seeing it more in younger people
than you are?
Ben Ozanne [26:55] It really is!
Randy Wilburn [26:56] And are you seeing it more in younger people than--- you are?
Ben Ozanne [26:59] I've talked to some of my mentors who have been around in the
profession for 30-40 years and just the amount of degeneration and decay that they're
seeing in the spine, disc herniations and arthritic change, you don't usually see that in
the younger generation. But you know, they're doing research and taking MRIs of
teenagers and 20-year olds and finding, man, they have arthritic change and disc
herniations already, at only 20 years of age. So, like, really significant spinal issues that
you used to only see in the older generation, and that's just across the board with so
many chronic health issues. Type Two diabetes- well, it used to be adult-onset diabetes
but now it's Type Two because you're seeing it in young individuals. Blood pressure
issues, just our kids, are taking a beating when it comes to their health.
Randy Wilburn [27:53] Yeah, and it's hard, and that's why you got to keep your kids
active and keep them moving and you know, doing things which is tough even in this
environment right. So, yeah, I left my kids kicking a soccer ball before I walked out of
the house just because you got to keep them going; so, it doesn't stop. So, anybody
wanting to come here, I'm assuming you're open to take--- because I know some people
get so busy, they can't take on new clients. But you guys are in a position where---
because it's not just you. There's another chiropractic doctor that's here and so you
guys are open to take on new clients. And then do you take all major healthcare or---?
Ben Ozanne [28:28] Yeah, most major healthcare. There are a few that we don't, so
we always can do a complimentary insurance benefits verification for people and let
them know like, yes, your insurance covers our care or no, it doesn't. And, there are
some plans, like, for example, Walmart. I'm [inaudible 28:47] of Blue Cross, but the
Walmart plans do not have any chiropractic benefits. And I talk to a lot of Walmart
employees that just like, we need the chiropractic on our plan, but you know, it's just not
a benefit that they have.
Randy Wilburn [29:01] So they have to pay out of pocket basically.
Ben Ozanne [29:03] But you know, that's where, you know, we have a lot of cash-
paying patients as well where we accommodate for them and give them cash discounts.
Time of service discounts, not because of their cash but you know if they pay a certain
way, within a certain timeframe, we give them a discount.
Randy Wilburn [29:18] Okay, well, that's awesome. So, and then you guys are open
Monday through Saturday?
Ben Ozanne [29:25] So we're open Monday through Thursday.
Randy Wilburn [29:26}, Monday through Thursday. Okay, and then you told me you
book in blocks of hours of blocks of time. So---
Ben Ozanne [29:33] Yeah, and we have, you know, online our website, if someone
even wanted to come in and get an evaluation, they can go online to our website.
Randy Wilburn [29:40] What's the website address?
Ben Ozanne [29:41] It's thrive. t-h-r-i-v-e and then ar.com. Thrive Arkansas, thrive AR.
So, we have new patient bookings that are available where super easy. They don't even
have to call; they can just schedule it on our website on our online form. And then we
also have online documents as well to where they can have everything prefilled out
ready to go and just come in and visit with us. And we usually are able to see people
like super quick because I know a lot of people want to go the doctors like alright, sit in
the reception area for an hour or two and then you go in, wait for another 15 to 30
minutes then the doctor comes in for another, you know, he's there for five minutes and
then out the door. So, we respect people's time; people are in and out. As soon as they
show up, they're usually back in the room within a minute or two. Myself or Dr.
Johnson's already in the room talking with them going over what they need help with.
So, but yeah, we have two chiropractors and an awesome team and I pride myself in
being you know, rated as super convenient, flexible times and we're open late too,
although most people aren't having to be out late these days, but we are open until like
six o'clock at night.
Randy Wilburn [30:54] Right. Right. Well, that's beneficial. So yeah, definitely take
advantage of that. So well, I love that. That's great. I really appreciate you kind of
sharing with our audience and giving them actually a chiropractic lesson as well so, I
think that's really helpful. I did want to ask you just a couple of quick questions about
Northwest Arkansas since you've been here almost ten years now. And you lived in
Austin so that's kind of like, we said, little Austin. What was like your biggest aha
moment in coming here? And the reason why I'm asking this question is because we
have a lot of people that listen to this podcast that are thinking about moving here.
Maybe they're relocating to work for the big three, yep, or something along those lines.
But what was your big aha moment when you got here to Northwest Arkansas?
Ben Ozanne [31:35] Man, there are so many of them; the community. And so, what I
mean by that is like, wherever I'm going, I know that person and I think that one of the
biggest examples and hopefully this will open back up soon is the farmers market. We
have just world-class farmers market where you can just go there, and my wife and I
like, we love shopping at Ozark National Foods and that's where we get the majority of
our foods. So usually when we're going to the farmers market, it's more for the
experience and the socialization versus like, we'll buy some produce but it's less about
that for us and more about, I'm going to see probably 20 people, at least that I know that
we can converse with and really have a good time. And that to me is, it's not the only
thing, but it's really big essence of like, what Northwest Arkansas is all about; is the
community. And so, all of our towns have a farmers market, Fayetteville is the best. But
it's just that community feel. And so, you can go to the Bentonville and they have their
events there and some just great community feel, which is what we love, and we're
attracted to because it's like, that's family. You know, we have our family, but then the
family at large, that's Northwest Arkansas, and everyone really cares about each other.
We might have different opinions on certain things, but at the end of the day, like our
community cares about each other and wants the best for each person?
Randy Wilburn [33:03] Yeah, yeah, I love that too. That's the one thing I like about it,
especially during these times when people are a little tense right now. And, you know,
everybody's got their own ideas about how things should be whether at the government
level or just in general. So, we certainly are dealing with that. And would you say that
Northwest Arkansas is a great place to raise kids?
Ben Ozanne [33:21] Yeah. I mean, that was a huge consideration. Yes, like, where do
we want to have our family? Where do we want our kids to grow up and have
memories? Where you know, it's not this big concrete jungle where you're having to
drive all over the place. It's super convenient. There's so much going on, you can walk
out 10-15-minute drive, and you're able to go hiking and biking and I mean, just all that
kind of stuff. Where you know, like, big city, you got to drive quite a while to get to that.
Randy Wilburn [33:53] Yeah. Absolutely. Absolutely. And then finally, favorite eating
place. I know. You knew I was going to do that. Favorite restaurant? I'm putting you
on a spot because you probably have some friends that have restaurants and you can't
just name one, but I'll give you a mulligan you can name two but I'd love for you to---
Ben Ozanne [34:09] Well, so as far as like if we're in the mood for just some good
eating, it's got to be Sassy's. And I love their outdoor seating area, their patio---
Randy Wilburn [34:20] ----the one they re-did recently. Yes, Sassy's is right on North
College almost before you get to Lafayette; it's kind of like between North and Lafayette
on North college.
Ben Ozanne [34:32] Yeah, and I think they have the best wings in town.
Randy Wilburn [34:34] Do you really? You like their wings? Yeah, I like their wings
too, they're not bad. I like Lucky Luke's although I saw that Lucky Luke's has been close
since this whole situation came up; I hope they rebound. You know where else has
some really good wings is Wright's BBQ. And because the day that we're recording this
which is Wednesday is wing day at Wright's BBQ, so, if you want wings, you need to
check out Wright's BBQ. This is not a commercial for them. You also need to listen to
Episode Seven of the podcast because I interviewed Jordan Wright and we sat down
and talked all about his whole allure and just how he's been mesmerized by barbecue
for a long time and why he started Wright's to begin with. So they know their way
around a pig. They know their way around a chicken. So not bad. So, were you going to
mention another place? Yeah, I got to.
Ben Ozzane [35:17] Yeah, I got to. So, The Preacher's Son.
Randy Wilburn [35:19] Oh, yes. Matt Cooper.
Ben Ozanne [35:22] And the thing I appreciated the most is the wholesomeness of the
food that they put on your plate.
Randy Wilburn [35:30] Do you have gluten sensitivities.
Ben Ozzane [35:32] So I don't but my wife and then my youngest daughter do, and so
like they were---
Randy Wilburn [35:38] ---so they can just eat anything there.
Ben Ozzane [35:40] A blessing. And they both have some, like real specific, like, we
cannot have that. And so, it's just great for both of them because we can go there and
like you don't have to worry about the ingredients, and they can accommodate too and
tweak some of the recipes. And they just have, ah, great food.
Randy Wilburn [35:58] You're making my mouth water. Yeah. The Preacher's Son
right off the Bentonville Square there. And I bet you didn't know this. But did you know
that Matt's dad was a preacher? That's why it's called The Preacher's Son. And his dad
actually preached his first message across the street where The Preacher's Son
restaurant is, which is really cool. Like, yeah, it is really neat. So, he talked about that
before he introduced that to me when he was on the podcast. So, two great places
absolutely that I would highly recommend that you check out. So, Sassy's here in
Fayetteville and then up in Bentonville, check out The Preacher's Son, you can't go
wrong with either of them. So definitely, definitely good recommendation. So, thank you
very much. But man, it's so glad to have you on the podcast. Again, we work together
on a regular basis, but just kind of connecting with you in this environment. I really
appreciate it. I appreciate what you're doing here in the community. And I wish you
nothing but continued success. Any last words that you want to share with the
Ben Ozanne [35:56] No, just god bless and that He is the ultimate one that we need to
be looking to for wisdom and guidance through these times. That's what I truly believe
and I'm just praying for our people.
Randy Wilburn [37:09] Absolutely. Yeah. And there's a lot of people going through a
lot of difficult challenges right now. So, absolutely, that's all we can do. So, well, thank
you so much, Ben. I appreciate you. And that's great. Thanks for having you on the
Ben Ozzane [37:23] Thank you.
Randy Wilburn [37:25] Well, there you have it, folks. Another episode of I am
Northwest Arkansas. I really enjoyed just sitting down and talking with my good friend,
Dr. Ben, and I hope you got something out of this. I hope if you've decided to go get a
standing desk that you'll let me know in the comments there on the show notes for the
episode. I would love to hear what you think of just standing all day while working. It's
really not as bad as it sounds. And maybe try, you know, when you binge a little Netflix
coming up this weekend after you listen to this podcast that you sit on the floor instead
of sitting on your couch and start to really put your core to work. So that's all I have for
you this week. We really appreciate you guys. Remember, you can check out all of the
previous episodes of the podcast at iamnorthwestarkansas.com. You can check us out
on Instagram, Twitter, Facebook; we have a really growing Facebook fan page. Now,
it's not a fan page; it's a community. So, everybody has kind of come together and we
are adding hundreds of people and I'd love to have you come and be a part of that. So
just look us up online on Facebook at I am Northwest Arkansas, and we invite you to
join our community. We'd love to have you be a part of what's happening here in
Northwest Arkansas. So many good things going on. And that's all I have for today. So,
I'm your host, Randy Wilburn. I appreciate being with you. And I look forward to seeing
you remember our episodes come out every Monday, and there'll be a new episode for
you next week. You guys have a great day. Peace.
IANWA Open [38:57] We hope you enjoyed this episode of I am Northwest Arkansas.
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About the Show:
Today we sit down with local Chiropractor and Wellness expert Dr. Benjamin Ozanne from Thrive Wellness Center in Fayetteville, AR. Dr. Ben has been here in NWA for almost nine years and has been a practicing Chiropractor for nearly a decade. Ben’s Dad is an Orthopedic Spinal Surgeon and serves as his inspiration for getting into the medical field. Ben and his team of six extremely caring professionals work to improve the spinal health of Northwest Arkansas, one patient at a time.
Thrive covers the pain in your back and everything from Headaches to Plantar Fasciitis. Yes, you could say from the Head to the Toes, literally. We discussed all of the ways that you can take care of your back and why proper posture and how you sit makes a difference in how your back ages over time with the rest of your body. We even spoke with Dr. Ben about the benefits of our standing desks in the I am Northwest Arkansas studio, and he gave us a big thumbs up!
If you are looking for a Chiropractor locally here in Northwest Arkansas, look no further than Thrive Wellness Center located conveniently in Uptown Fayetteville right across from Shogun.
Give them a call to for a FREE Consultation or to make an appointment today. The number is 479-439-8121.
All of this and more on this episode of I am Northwest Arkansas.
Important Links and Mentions on the Show*:
- 4155 N. Steele Blvd, #10, Fayetteville, AR 72703
- Phone: 479-439-8121
- Thrive Wellness Center NWA Website
- Dr. Ben Ozanne Email
- Dr. Ben Ozanne on LinkedIn
- Thrive Wellness Center NWA on Facebook
- Thrive Wellness Center NWA on Instagram
*Note: some of the resources mentioned may be affiliate links. This means we get paid a commission (at no extra cost to you) if you use that link to make a purchase.
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