About the Show:
We sat down with Joe Donaldson, Owner, and President of Sam’s Furniture in Springdale, Arkansas. Joe is a second-generation furniture store owner who learned the business from his Mother and Father, Sam and Becky Donaldson. Sam, a successful business leader in the corporate world, moved his family to Northwest Arkansas in the early 90s. Joe’s dad was the President of Long’s drugs which was a large drug store chain based in California. They were eventually purchased by CVS/Pharmacy.
Sam retired from Long’s and set his family up in Springdale but it wasn’t long before he started what would become Sam’s Furniture. They started with a small operation in downtown Springdale and eventually grew and moved their location to a big plot of land right off I-49 in Springdale.
Joe served in the military, and when he retired, he returned to Northwest Arkansas to work with his dad, eventually taking over the store in 2005.
He has led Sam’s Furniture and turned it into a Destination Furniture store where people go just to hang out as much as they do to buy furniture. According to Joe, it is not uncommon to see many men in the “Man Cave” at the store watching football games and enjoying free hot dogs and soda on weekends. There is also a place for kids with a vast Arcade and plenty of things to do.
The best part about Joe’s success is that he has worked hard to support several nonprofit groups in the area, including Second Milk which provides Milk and food to malnourished children in Malawi and three other African nations.
Finally, Joe shared some tips on his company’s success. It begins and ends with the people that work at Sam’s Furniture. He said that in business If you serve your people the same way you serve customers, you will never have a problem.
All this and so much more are on this episode of the I am Northwest Arkansas podcast.
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This episode is sponsored by*:
Signature Bank was founded here in Northwest Arkansas in 2005 and focuses on personal and community banking. When you bank with a community bank, you’re investing in local businesses, local entrepreneurs, local charities, and the causes close to home. They have worked hard to earn their tagline, “Community Banking at its Best.”
You may ask why bank at Signature?
Because they focus on the customer instead of having a branch on every corner, you can have your questions answered by a real person, whether you’re reaching out to the call center or your banker’s cell phone. You can access any ATM in the country without fear of a fee. They will refund all of those fees at the end of every month. Finally, they are constantly improving their digital offerings to ensure you can access the best financial tools from your laptop, phone, or tablet 24 hours a day.
Signature Bank of Arkansas is a full-service bank offering traditional checking and savings accounts, investment accounts, business and personal loans, and mortgages.
Give the folks at Signature Bank a call (479-684-4700) or visit their website Signature.Bank and let them know you heard about them on the I am Northwest Arkansas Podcast.
Signature Bank of Arkansas is a Member of the FDIC and an Equal Housing Lender.
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